Angela King told us that TNT was supposed to deliver her passport on Monday 15 November. ), Tagged:tnt passport delivery tracking information. Track your shipment. Have been staying home whole day. Read about our approach to external linking. Login to your account or learn more about how to become a better shipper, printing offers, or get inspiration for your small business. Passport printed 11.43am 30th March. By clicking a link you are consenting to this. With TNT tracking, you'll be able to keep an eye on the whereabouts of your parcel every step of the way. I attended the passport office on Weds 10 Nov to lodge my application. Passport advice. Then when arranged to deliver on Sat they didn't show up and when I checked the tracking it was changed to Monday when I specifically asked for Saturday. Since then she's made repeated attempts to rearrange the delivery, spending hours on hold when this was unsuccessful, but ultimately TNT admitted it had 'lost' her passport. We use dedicated people and clever technology to safeguard our platform. Someone must be present at your home/office when the courier comes to deliver your passport. It also apologised for the failure to deliver Angela's passport before her holiday. I missed the delivery today so trying to follow the steps to have it re-delivered or ideally sent to a depo but when i put the tracking details it just gives me a blank page except for the map pin symbol. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. I applied passport for my daughter this month, and the passport is sent via TNT. After waiting for over a week he phoned the delivery company and, after over an hour on hold, he was told he could collect it from the nearest depot. Have now signed the Change.org petition for the Govt to change it's delivery partner. When I called in the evening, the operator said complete nonsense that the driver was told that I am not living there when he tried to deliver on the first attempt! Posters claim to have been waiting up to 12 days for a delivery. I never got an update from TNT themselves through email. 25 November 2021. @CombatButler I have same date as you, still nothing from TNT but I think 5 days could be the norm to hear anything at the minute from TNT. They delivered it to the wrong house and I had to get it from a house 2 streets away but its here, my holiday is booked and Im currently packing my case . Getting a clear overview of rates and times allows you to make an informed decision for your business. . However, there is a 50 excess and some general exclusions. Many British sun-seekers book a break in . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The passport meant to be delivered on 19th Jan. Poor customer services. I am losing my patient and trust for this service. I am hoping to hear something on Monday if not a call to hMPO is in order. But I just kept checking tracking on the TNT tracking page with my postcode and passport application number as the reference. Let me know if you hear anything before me, Ill update on here when I get any more news. Could downloading Randox's travel App leave you at risk of being scammed? Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you need help with tracking your package, you can trace it online using the TNT tracking tool. Collection . Apparently, theres a backlog currently. Five bargain destinations for an Easter holiday, Strike dates March 2023: days to avoid booking holidays and what to do if you are travelling, Why it pays to go on an all-inclusive cruise, UK holidaymakers will need an e-visa to visit the EU from 2024. My passport was produced and dispatched the next day. Passport application survey. Good luck. We also ensure all reviews are published without moderation. Personal pickup of your passport/documents from the U.S. Embassy is not possible. Staff should also be aware that the last post is 5pm. TNT, which is. Please let us know if it actually arrives on Saturday Pickles reading so many horror stories and feeling sick with worry. We demand an investigation and inquiry into: 1) the due diligence carried out when deciding whether to award the contract to TNT. We would like to show you a description here but the site won't allow us. ", Another said: "I have had three delivery dates and it hasn't turned up. It will take only 2 minutes to fill in. Welcome to the Digital Spy forums. States passport delivered 14/02/23. Use TNT Track & Trace for tracking all your TNT shipments - anytime and anywhere. A: We request you to check the delivery status of your passport through India Post's Speed Post Tracking Utility. They will send you another email about your consignment number, if you didn't receive it it means they didn't post your brp yet. We would be grateful if you would take a few moments to answer some questions. When you book a TNT delivery through Parcel2Go, just . I received my old passport yesterday but no idea where my new one is. No info or anything. If it's your old address, you can call TNT to change the address, but TNT needs get approval from UKVI, it might take two weeks or smth. From the moment you order your delivery service via Parcel2Go, you'll be able to see the whereabouts of your parcel, whether you've had it collected from your home or your office. Continue in the time remaining or youll lose your application. It was just posted through the door like people said. Funnily enough they happened to send my old passport back to me via Royal Mail and came back on Wednesday 15th. All rights reserved. Dont worry we wont send you spam or share your email address with anyone. the customer service phoneline is useless as its all automated, they claim they are open til 1pm on a saturday, this is not the case, they hung up on me on several occastions.sat in for the 2nd weekend in a row , no text saying out for delivery, stayed in an waitied for 12 hours, still NO PASSPORT!!!! Just Called HM Passport Office. Meanwhile,. E-commerce delivery service for packages up to 30kg, for your low value shipments. After reading Pugalongs reply about calling the passport office, as you know I tried calling them again. "We apologise for any inconvenience caused.". Ship24's universal tracking tool can instantly identify the TNT tracking number and obtain all the relevant tracking information on your TNT parcel's current whereabouts and status. Stanley embarks on a whirlwind tour Video. Message from TNT was they were unable to deliver despite me being at home. The delivery guy delivered to number 15! TNT (owned by FedEx) were awarded a 3 year 77million contract by the UK Government in July 2019 to deliver new/renewed passports for HM Passport Office. Find out how we combat fake reviews. Indeed I'm not alone! Some have even had their passport or application supporting documents lost by TNT. A TNT spokesperson told the Guardian: "We took a number of actions to restore service levels across our HM Passport Office network - including operational resources, extra team support and . Will I need a booster shot to travel in 2022? The delivery staff did not use any intercom. Telephone: 0300 222 0000 This is a new service your feedback will help us to improve it. We use some essential cookies to make this website work. Here are 8 tips for writing great reviews. This experience is really pissing me off and frustrating. But the documents that were entrusted to TNT included your visa. November 8, 2021 at 8:51 pm You can change your cookie settings at any time. Email address. I have also used their Customer Service twice (to provide some further details) and in both occasions I have found nice, professional and helpful people. Suggested companies are based on peoples browsing tendencies. April 4, 2022 at 5:47 pm #11618. lisam1988. The BBC is not responsible for the content of external sites. Registered in England. Been on hold on the customer service phone line for nearly 3 hours yesterday. VideoThe man facing 291 years in jail, Stanley embarks on a whirlwind tour VideoStanley embarks on a whirlwind tour. VideoMake tonight a movie night! They can also explain any tracking statuses you're unsure of. TNT Express is an international courier delivery services company with headquarters in Hoofddorp, Netherlands. 1 - Text saying passport out for delivery last Thursday, scan at 6.29am that day says the same. Told by who??? E-commerce day-definite delivery service for packages up to 68kg. Worst company for delivery! Blood, sweat and literal tears VideoBlood, sweat and literal tears Make tonight a movie night! TNT service sucks! Delivery on next possible business day. Lily Waddell. Home Forums General Passport Application Discussion How long to deliver? 1. To help us improve GOV.UK, wed like to know more about your visit today. Premium Home/Office Delivery; If you choose to receive your passport via premium home/office delivery, you will receive payment instructions in the email sent to you once your passport reaches the TNT/FedEx office. Just took a picture of the entrance & said failed to deliver. We are a group of people who love to travel and wanted to create a UK resource to give passport applicants some idea of how long they should expect to receive their passport. choose a holiday where you have flexible booking. FedEx told us: 'As COVID-19 restrictions have continued to ease, HM passport applications have increased. Contact: Passports. I still hadnt heard anything today so I phoned the passport office who said they had no idea what was happening with it and would arrange a call back. Cookie Notice Track & Trace. LV does have a policy that covers you for loss of a passport up to seven days before departure. Appeared on TNT tracking 4.30pm 4th April. Hi, I got a text message on Tuesday morning (15th) that my passport was being sent out via TNT, still not heard anything from TNT and the reference isnt recognised on TNT tracking any thoughts or advice? Angela asked if she could collect her passport from the depot - but wasn't given permission. Both documents have been delivered 7am on 8/9/2020 as shown by Royal Mail service. Got an email on Christmas Eve saying my passport has been sent out and it will be this company that will be delivering it. It added that it was working closely with HMPO to ensure recipients are informed of potential extended delivery times. You can contact us. I was quite surprised, given the nature of the document, that no signature was required on delivery. Government issued passport but used private company for delivery. show previous quotes. What do you want us to do? Dont include personal or financial information like your National Insurance number or credit card details. For some customers, this has meant an extended delivery service from what would normally be a two-day service. TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office. Alternatively you can claim up to 500 towards the cost of a trip if it has to be cancelled, or towards alternative travel to the destination. tracking page. It gave her a window from 8.00am to 8.00pm when it said that the passport might arrive. You may be able to get a passport using the 1-day Premium service (usually within 4 hours, although this could be the next day if the office is due to close) or 1-week Fast Track service. Im waiting for exactly the same, not heard anything of TNT yet since receiving an email 4 days ago saying passport sent, How long are people waiting to hear of TNT after receiving an email from the passport office saying sent, Google TNT passport delivery, visit the page click Track and enter your postcode and your PEX application number in the application reference field, I finally got my passport today as promised. Sent old passport and marriage certificate same day by guaranteed delivery 6.35.