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As we mentioned above, with so many different pieces of mail and packages being handled by the USPS, FedEx, UPS, DHL, and other companies the infrastructure of the shipping operations are being placed under more and more stress. Amazon Package Sent to the Wrong Address? It helps to provide a better customer experience, and it might make it easier to come to an agreement about their issue. This can admittedly be a bit of a hassle, but it will ensure that the problem gets looked into and treated seriously. 12-17-2014 06:26 AM. How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. Les meilleures offres pour NEUF CRAN LCD 15,4" WXGA POUR ASUS X50UL sont sur eBay Comparez les prix et les spcificits des produits neufs et d 'occasion Pleins d 'articles en livraison gratuite! eBay measures how well sellers get their packages into the hands of customers. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Ship the item within the estimated handling time in your listing. For high value items (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), use a shipping service that includes. var m3_r = Math.floor(Math.random()*99999999999); Once that happens, the tracking status will say delivered to agent. I will call usps in the morning but just wondering if someone knows. If your package was delivered to an agent but you havent actually received it, dont panic! I called ebay and the automated system closed the case in my favor. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? If you've changed your mind about an item you bought or there's something wrong with it, you can request a return. Nobody wants to be on the hook for anything happening to your package, so theres a lot of incentive for them to connect with you ASAP. Whenever possible, we recommend resolving your buyers issue directly and not asking eBay to step in. If the orders total cost (total of item(s), shipping and tax) is high (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), signature confirmation is required. Previously it worked flawlessly. When this happens, they will reattempt delivery the following day so if they did have it, it will arrive the next business day. Like we talked about a second ago, though, the USPS definitely trains their mail carriers to only ever hand packages over to authorized agents if they have a reason to expect that they are actual agents of the individual named on the mail or package directly. If that time comes, youll want to know exactly how to navigate that situation. respond to the case with the tracking number, it should close in your favor. The buyer has not received the parcel and requires a refund. Heres how the process works once you subscribe to DoNotPay: Once you complete these steps, DoNotPay will send your claim, and youre done! The shipping address is correct. document.write ("