Entering The Venue How do I get into the venue? They said he had 6 tickets ( I only had 5!) Official Tickets and Your Source for Live Entertainment | AXS.com - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. This Clears both data and cache. First of all their customer service is terrible. And they had no answers for me. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Why did the venue decide to use AXS Mobile ID? Peter Kay tickets - London 02 many dates !! My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. I mean, what for? I have exactly the same problem. Anyone else's tickets disappear off of AXS? AXSTickets is one of the most frustrating things I have ever experienced. As soon as I select buy tickets the next page fails to fully load. Mine wasn't working earlier, but just checked and now showing in the events section. I can log in to the website, but not the mobile app. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Very disappointed. Is it Safe? Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. Then I had to send the PDF tickets to my friends. Front row or on the aisle? I should have used the print at home option but this was the recommended option. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I always try to pay with PayPal, just for their excellent refund policy. I have an issue with AXS Tickets too. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. AXSTickets currently states that the tix were transferred on March 14, 2019. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Wondering if they took them off to change dates. I shall try that on Monday after the show. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. So after waiting in line I had to go to another line for printed tickets. I have changed my password. cant go, and more. I followed the directions of creating a AXS account via the email address that they sent me the email. Two of the ticket were bought together and the other was bought separately. I can log in to the account on desktop, but not the app. This is my friend time buying through AXS for other people and Im not sure I would use them again. Extremely frustrating. I can see my tickets, but I don't see a way to print them. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Its all a fan needs, all in one app. Yup happened to me too. Then I received 2 notifications from my bank for 2 separate large transactions. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. I tried this for a couple days until I decided to email support. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. 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I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. I received an email back immediately letting me know they received my request. 3. When ticket sales start, the temporary queue is refreshed and everyone who is in queue is assigned a random place. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. I will not be using AXSTickets again, its not worth it. TICKETS Then I heard nothing else from support. There could be a delivery delay. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. When I've bought tickets from AXS before they took a few days to show up in my events. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. I add tickets to my cart but when I go to check out it says my cart is empty. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. AWFUL!! This helps prevent ticket touting and help combat illegal counterfeiting. AXSTickets communications are confusing. Please answer. Really?!!!. That was over a week ago and Im still waiting for my money. I can't log in to the mobile app. So naturally I assumed the ad closed my window browser and did not complete my purchase. Then the final queue starts for buying tickets. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. If you have just bought your tickets and aren't seeing them in your account, hang tight! Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. I requested a password and followed the instructions, but that didnt resolve the situation. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. I am going to an axs event this afternoon. 2. Select the issue you are having below and provide feedback to AXS Tickets. The gig has not been cancelled we just chose not to go. find great events near you, buy 100% official tickets, sell your seats if you There was a message saying if I dont see my tickets to verify my email. No content will load on the Iphone App. Not true! How you have this market largely cornered is beyond me. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. Apparently only 2 people actually made it to the meet and greet that day. Im going fucking hysterical. Solid Gold Turf Club St Paul Minnesota Friday November 26. 2 x tickets available, good seats in section B2. I was on hold for over an hour and one of their representatives hung up on me so i emailed them and then called back immediately after and was on hold for yet another hour. By Twice this week my family has tried to transfer tickets from one AXS account to another. Its all a fan needs, all in one app. I logged in and it said I had no purchased tickets and no events. 15 plus minutes I had a few performances to list so I went to do it. BUY THE PERFECT TICKETSFront row or on the aisle? Later it logged me out and I logged right back in. Are you having issues? All Reviews Sheffield and Glasgow. My daughter ending up unable to transfer her tickets, so lost over $100. Reddit and its partners use cookies and similar technologies to provide you with a better experience. LearnMore. EASILY SELL YOUR TICKETSPlans can change. Get the AXS app from App Store or on Google Play. Their customer service is horrible. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. Tap for tickets to see the artists and teams you love. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. Once tickets are transferred through AXS, the original purchaser does not have access. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. . This is how I was tricked into buying more tickets. Read. No. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Please advise as I need to access my tickets on my phone. I dont know if it had deleted my tickets or if its a glitch but I dont know. My axs app on my iphone is not working. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. 5 comments 100% Upvoted This thread is archived AXS Tickets does not seem very safe to us. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Do the terms of your original ticket purchase permit you to re-sell the tickets? N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". Have no fear, theres a link in the email where I can view the completed transfer. Tickets probably arent being delivered until 1-2 weeks before the show. Unfortunately when I was looking for tickets (right when the tour was announced), they were the only ones selling them :/ I think Still Woozy hired AXS as the ticketing company for the tour and all the other sites are selling resale tickets. Even just a lil tickets under revision or similar would be fine. Does my friend have to accept each ticket separately? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. SOLD TICKETS VIA AXS. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. Thank you. They replied that it happens quite often and therefore there should be no need to worry :-). This is horrible, such a terrible app. I'm getting sent in a loop to verify my device to sign on to the app. Press J to jump to the feed. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Been having a major problem with this app since OCT 2021. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. The next day I got the same email twice simultaneously. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Tap for tickets to see the artists and teams you love. Thanks!. There is no error indicated but I am unable to complete purchase. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. With the AXS app,. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. I used my Facebook account, which needed a re-login, but thats fine. I placed two orders for tickets at the same event. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Created an AXS. I do have te pending charges too, how did you contact them? I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. I finally had to send him a picture of my ID so they could look up the ticket to print for him. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. avoid getting your tickets via this app at all costs! I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. LTE/3G/2G (auto connect). Their website did not inform me I would be charged $25 for this service. Tried it. Please fix this and I hope there is no other fans that will experience the same thing as me. Make sure you have the latest version of the AXS app. Please help! AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. I will do everything I can to NOT buy tickets from AXS in the future. What's a "Waiting Room"? This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. . I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. I can't even get into the the app on my phone. Where are my tickets? The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. Were you able to fix it? It just says the "Please visit out help page" message. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We often link to other websites, but we can't be responsible for their content. Getting Started What is AXS Mobile ID? The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! AXS Tickets Reviews. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I buy tickets on other companies and never have problems like this. listed the best and took a break. Please help me with my situation. TRANSFER TO FRIENDSIts super easy. AXS Ticketing & Mobile Delivery. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. So if you find that your tickets have disappeared it seems there's no need to worry. Privacy Policy. Create an account before you try to buy tickets for the first time. I have deleted data and cache to no avail. Press question mark to learn the rest of the keyboard shortcuts. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. Wondering if they took them off to change dates. Therefore, I wouldn't expect this issue to be fixed anytime soon. Many mails, all saying I had to click on "Your events", to get my ticket. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. 1x ticket, 75 face price. Sortir et rejoindre la voie.