You need your order reference number. Website. Click on the button below to track the parent order. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your
The BT phone number and IVR options are available in the table below. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. View bills, set up and manage devices, check service status, speed and much more. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. We can only deal with BT Business accounts. If it's for your home account visit BT for the home. We only collect anonymous data. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We're sorry but you need to use a different order tracker for that reference. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. Heres how well help put things right. Visit our online customer service help and support areas Maybe there's a problem with your order. Discover SME solutions That's why we've been named as a leading service provider by Gartner. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. Location. You'll find it on your bill. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Starts with VOL followed by three and eleven numbers, Oops. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. Offer ends 5 March 2023. Get help for all your BT Business products and services. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. We're one of the world's leading communications services companies. Free from UK landlines. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Monday - Friday. Search The Phone Book from BT to find contact details of businesses across the UK. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Mobile costs may vary. Choosing a BT phone number or contact method is important to get a better customer service experience. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Small and medium businesses Got up to 250 employees? If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. BT Openreach will only ever deal with your provider, however, you can read our BT Openreach Guide to find out how to contact them as well as other useful information about BT Openreach. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Contact BT Business. Sorry, something went wrong. Download our Service Level Agreement to find out more. Search The Phone Book from BT to find contact details of businesses across the UK. Report a fault online to put things right. Make sure youre always connected with mobile, broadband, phone systems and more. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. When you have team members working from different locations, a connection you can rely on is more important than ever. This will involve a complete review of your complaint to make sure nothing has been missed. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. Get answers to all your questions here. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. We know that the internet is key to your business, and downtime means lost revenue. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. So you get the same service, and it could save you time too. BTnet Express From 50Mbps Ideal for smaller businesses In some cases, BT might need a little time to investigate your complaint and find the best course of action. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If an engineer needs to fix the fault, you can choose the best time for them to visit. Achieve a smarter digital future with our technology and business solutions for public sector providers. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Maybe there's a problem with your order. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Popular shortcuts Order number Track a fault Report a fault Hosting video calls. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Simply follow the instructions and you might not need to call BT Broadband. Every single time. later the dashboard view will be restored. That looks like a residential order number rather than a
Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Search The Phone Book from BT to find contact details of businesses across the UK. Online, report a fault with your broadband, phone, or BT email. Cookies used for marketing and advertising purposes. All prices exclude 20% VAT. Its quick, easy and available 24/7. Raise a general billing enquiry. By continuing to browse, you accept the use of cookies. All day, every day. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. When you have a broadband connection, you share your bandwidth with others. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news order and you'll shortly receive an email with an order number you can use to
Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. 0330-123-4567 from a mobile You can find our standard Terms and Conditions at www.bt.com/terms. BT Business App Save time, manage your account, and check your services at your fingertips However, a well-designed system should route a customer to the right person. Looking for help placing an order? If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. BT broadband complaints. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Our great-value business broadband offers fast speeds and a reliable connection. All connections are subject to survey. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. This price does not include in-life modifications, upgrades, or moves on existing services. Want to write to us? Safety starts with understanding how developers collect and share your data. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. Get TalkTalk today for fast and cheap fibre broadband. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Available 24/7Free from UK landlines. Its consistent, reliable connectivity for your business. Discover solutions that are built for your business, whatever you do. We're here to keep your teams connected as the trusted partner of businesses around the globe. I understand that any big company has large numbers of employees. Available 24/7. Message. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. If you need to write to us, please check the back of your bill for the right address to use. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Tavis House London WC1H 9NA | 020 7820 6770 . IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. If you're on your computer, you can download WhatsApp for Desktop. track your order here. You can contact BT Broadband customer service via several channels, and it all comes down to the product you have with BT - Regular Broadband or BT Full Fibre. It was ten times as fast for half the price. Broadband & internet BTnet That means you get fast, reliable speeds. Work faster, smarter, safer, and stay connected with your world. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. There are lots of quick and easy options to manage your . We aim to respond to your email within 48 hours - excluding weekends. Business growth needs a rock-solid infrastructure. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. How to Buy an Online Listing . This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * In order to view the dashboard you will need to add
The developer provided this information and may update it over time. Here's how we'll help put things right. BT Business App Save time, manage your account, and check your services at your fingertips From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. 08:00 - 18:00. Data privacy and security practices may vary based on your use, region, and age. Mobile costs may vary. If you need help quickly, use the other contact options. Keep your business, data and people safe with BTnets optional security add-ons including a firewall, file back-up and storage, and threat detection and prevention to ward off potential cyber-threats before they become a problem. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. Adjust your speeds to align with your needs: it's internet that grows with you. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Price subject to survey and location. You can also find the BT opening hours so you dont call when the lines are closed. These cookies allowed us to study how users navigate on the website. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Dont miss our hassle-free ways to help yourself. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? BT business solutions Work faster, smarter, safer, and stay connected with your world. Whatever industry youre in, weve got tailored solutions to help your people work smarter. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Monday - Saturday08:00 - 18:00Free from UK landlines. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. If you have a complaint about BT, there are several ways in which you can make a BT complaint. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Discover solutions that are built for your business, whatever you do. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. More information and review your options. Download it now to be totally on top of things: View, pay, and download your bills.