Ensure all services are undertaking what is required. Candidates should maximise the opportunity to appropriately relate their experience of working within care environments wherever possible. What are they proud of and why do they like working at your trust? As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. Clearly, such an undertaking is not to be taken lightly. We know what a headache Care Quality Commission inspections can be, how much valuable time is taken up in preparation for an inspection, and how stressful it is to be the subject of CQC scrutiny. .ld_custom_menu_640075c12fbd2 > li > a,.ld_custom_menu_640075c12fbd2 ul > li > a{color:rgb(34, 45, 86);}.ld_custom_menu_640075c12fbd2 > li > a:hover, .ld_custom_menu_640075c12fbd2 ul > li > a:hover, .ld_custom_menu_640075c12fbd2 li.is-active > a, .ld_custom_menu_640075c12fbd2 li.current-menu-item > a{color:rgb(2, 195, 255);} The kinds of services provided for the purposes of the carrying on of the regulated activity and the range of service users' needs which those services are intended to meet. Is all your documentation regularly kept up to date? Make sure it is in date! All rights reserved. What else would you advise fellow trusts to do as they prepare for CQC inspections and well-led reviews? window.onload = function() { Calendly.initBadgeWidget({ url: 'https://calendly.com/cqccompliance', text: 'Book a Call', color: '#212d56', textColor: '#ffffff', branding: false }); }. In the meantime, you will also be asked for some information . How the Covid-19 pandemic is affecting CQC inspections. Mock inspections can be useful. Should I be concerned that they will try to get rid of me now though? The CQC objective is to determine that you are the right person to be responsible for care services that look after the welfare of elderly and possibly frail, or otherwise vulnerable people. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 3. The Care Quality Commission (CQC) fit person interview is a source of much anxiety for prospective registered managers of social care, GP and dental services providers. They do this by inspecting and rating care services, and by investigating complaints about care services. CQC Registration Support in England charity no. The job description is chocked full of critical details, including the must-have skills and traits the hiring manager needs to find. Privacy Policy Morbi in massa accumsan, congue felis non, accumsan ante. This field is for validation purposes and should be left unchanged. Vivamus pretium euismod tellus et porta. The CQC is likely to adapt the questions they ask Too often, CQC inspectors find gaps between what the board of directors think is happening and what is really going on. Our CEO, Dr Kit Latham, explains all. This article provides a quick overview of these standards and KLOE. As an example, when an NHS Trust is being inspected, the inspection team can have up to 50 members, including clinical and other experts, services users and lay people. Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service. We offer Registered Managers one-on-one interview preparation and support. CQC Inspectors may want to know about any interpreter service used, including access to sign language if required. Register for Free: Session 1 - Weds 22nd June at 2:30pmor Session 2 - Thurs 23rd June 2:30pm, Support for Primary and Acute Services Example of a time when submitted a difficult/complex written or oral application to a court in a criminal matter and what was the outcome? 1. Phasellus aliquet sapien ut libero mollis, sit amet fringilla augue bibendum. This applies to the specific regulated activities at the specific locations given in the registered manager application. As they had a large number of people applicants I didn't receive my outcome for a fortnight. They may also be held on-site at the service providers premises or on the telephone if this is appropriate. Be positive and realistic about your trust and the progress you are making. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. Do they have a common voice? Interview started 20 mins late. Interview consisted of one competency based interview to last 45 mins. So my manager mentioned on a 1:1 call that someone complained that Im posting too much on LinkedIn about wanting to find a new job outside of the company I currently work for. I requested feedback, hoping to at least make sure this was a useful learning experience but for development received only two rather general points. 1. Well-led key lines of enquiry (KLoE). Also was asked who your stakeholders would be, even though I mentioned some key ones in the presentation they wanted to know more! Anonymous Interview Candidate in Newcastle upon Tyne, England, I applied online. CQC Inspectors may be interested to talk about the hand over to the out of hours service and in particular for patients near the end of life. Such scenarios allow you to bring different elements of your training, knowledge and experience together. This preparatory call will allow you to ask following: 1. But if you prepare thoroughly and get prompt legal advice, it needn't be anything to fear, argues Rachel Adams The full name of the service provider and of any registered manager, together . Preparing for a CQC inspection is not a memory test but equally, it is good to be reminded of your achievements as well as the things that require further attention. All Rights Reserved. So before you begin your interview, just try to . Tell me about a time you worked as part of a team to help a client. Any specific questions 4. Have information ready for directors, senior leaders and other colleagues to be interviewed on the important, up-to-date facts and figures about your trust. Heres how Credentially can help How to reduce the burden of CQC reporting. Monday to Friday 9:00am - 5:00pm, Got a question? CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD If the hearing outcome is unsatisfactory it is possible to appeal against the resulting Notice of Decision to the First-tier Tribunal. CQC might also offer to visit your premises or conduct the interview remotely.What should I take with me to the fit person interview?It would be useful to take a copy of your locations Statement of Purpose and a copy of the latest Fundamental Standards.You will find it helpful to familiarise yourself with the specific guidance for registered managers which you can find on the CQC website. Its the only system designed specifically for health and social care recruitment and compliance, is supported by experts from the health and social care industries, features fast and easy sign-up and offers best-in-class automated safety features, to ensure patient safety and keep your organisation on the right side of the CQC., If youve got ten minutes to spare, then take a look at our demo and see what Credentially could do for you. Quality of Delivery Administrator Role (1), interview process at Care Quality Commission. The hiring process at Care Quality Commission takes an average of 45 days when considering 23 user submitted interviews across all job titles. The CQC 5 key questions. Care providers should use this comprehensive CQC inspection checklist to adequately prepare and make necessary changes before the CQC inspector's visit. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 3866683. 3. Its a good idea to set up the Care Quality Commission (CQC) visit as a corporate project with executive leadership, preferably with the chief executive officer involved and receiving regular oversight briefings. It is testing, both written and verbal skills assessed - and can take 3 hours. Glassdoor users rated their interview experience at Care Quality Commission as 53.0% positive with a difficulty rating score of 3.27 out of 5 (where 5 is the highest level of difficulty). Prepare ideas on how you performed in these projects and how you will apply what you learned. Tel: 01244 445025 This cookie is set by GDPR Cookie Consent plugin. Through Jesus Christ, our Lord, Amen. Interview process was good. All Rights Reserved. Contacted by the HR dept. Look up information for your sector, including guidance about regulations, how to register with us, what incidents you must notify us about and what we look at when we carry out inspections. Can you provide clear evidence of how you are developing and improving your services? It is unlikely that detailed knowledge of legislation will be required; an understanding of how legislation relates to CQC compliance requirements is advisable, including the name of the legislative instrument or Act. 135 538313. CQC Registration Support You could also take a look at our testimonials, to see what other professionals have to say about our platform, and find out why health and social care staff love Credentially.. Learn about total Enforcement Powers CQC has under Health and . This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . This cookie is set by GDPR Cookie Consent plugin. Interviewers may use this question to evaluate your interpersonal skills, personality traits and team-building abilities. This situation may not last indefinitely. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. What We Offer. Company name Email* Read tips on recruiting nurses, doctors and ancillary staff into the NHS. I understand they probably did a lot of interviews that day hence the rudeness perhaps, that might have been their 6th but it was my first! Attitudes to equality and diversity may be the launch pad for an expansive conversation. prepare a welcome pack for the inspectors, including the staff rota for the day and lead names on particular areas, eg infection control, cleanliness and safeguarding. Poor experience. The process took 6 weeks. Help me to trust you as I go to my interview. Prepare for the interview. A shame really that they are prepared to waste the time of external candidates when they could just have initially advertised the job internally. Get Band 7 Interview Questions with Expert Answers with InterviewGold. CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN, CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD. I felt as though the interviewers were going through the motions and that they had already ear marked the job for someone internally. Do you think there is there a link between staffing and the ability to deliver safe, effective services? Acing a job interview has as much to do with the way you prepare as it does your poise and confidence in the interview chair.. You should spend the time leading up to your interview learning as much as you can about the company you're applying to, from the company's culture to the interview questions that are likely to be asked. Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. However, in practice the interview can be as short as half an hour and typically lasts an hour. We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. Easy, contact Credentially to find out more. This applies to the specific regulated . Mauris id facilisis velit. A guide to interview preparation for employers; Best way to schedule an interview . Although CQC inspections will vary according to the type of service being assessed, all inspections centre around 13 Fundamental Standards, below which no care provider should ever fall. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) Presentation: In your role as an inspector, how would you demonstrate CQC's core values to your colleagues, stakeholders and providers. What do we look for in Band 6 Nurses? In this document is a selection of questions that the interviewer may ask on your fit and proper person interview. I applied in-person. Most people have a tendency to concentrate on the job at hand more than on past successes. Quantum Care. I interviewed at Care Quality Commission (Newcastle upon Tyne, England) in Sept 2018, Made late for start of interview due to inept checking of my ID & Right to Work documents. I interviewed at Care Quality Commission (London, England) in Sept 2018. Copyright 2022 CQC Compliance. To find out more about how the CQC inspection process has been affected by the Covid-19 pandemic, read the full statement on their Covid response. Aliquam erat volutpat. This list is not definitive but is based on the experiences of those that have gone through the process since 2020. This is needed for each of the eight well-led KLoEs and it must be accurate good or not so good! If the applicant disagrees with the Notice, representations may be made at a hearing. Cras dignissim, risus in accumsan consectetur, orci urna efficitur nulla, at aliquam ante velit a lorem. This 1-hour virtual learning module is aimed at new managers, new services and others wishing to understand the CQC inspection process. I interviewed at Care Quality Commission (Stratford, England) in Nov 2021. Ensure that you have completed the must and should do actions from the last inspection. In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Well break down exactly what the CQC is, what theyre looking for when they carry out an inspection, and tips - including essential checklists - to help you sail through the process. I had also been told that all my responses to the competency based questions should be based around examples from the last couple of years. Join us as we discuss the healthcare industry, recruitment and credentially.