They seem to be oversold, it's not functional when busy at night. We are the only provider in our service areas to deliver fiber-to-the-user (FTTU) technology over a true a fiber network. The most frequently affected cities were: Austin. Network outages are events with 100% packet loss in the same AS during a period of time, and where there is a certain level of impact on the infrastructure, sensors and services. Their customer service is fantastic!! 4: A Trio of Similar Incidents: Microsoft, Cloudflare, & Slack Outages, Ep. If the problem persists one can directly report any outages. "Residents of Alexandria and Pineville now have a new choice for internet provider and will enjoy future-proof multi-gigabit speeds," said Jim Gleason, CEO of Vexus. Stay updated on the latest products and services anytime, anywhere. Blazing-Fast Fiber Internet will keep your home or business running at the speed of light. https://www.vexusfiber.com/residential/about-vexus/internet-privacy-statement/. "This new service, plus the capital investment and permanent jobs that go with it, will be an economic boost for our region. Please download the latest version of Chrome, Firefox or Microsoft Edge. This map automatically updates outage information every 5 minutes and shows ongoing and recently detected outages. Vexus plans to bring both multi-gigabit speeds and great local customer service to the region.". These cookies may be set through our site by our advertising partners. Google Fiber is available in select areas. Assure network performance and web app experience from employee devices, See how every network and service impact your enterprise digital experience, Understand how service provider outages impact the applications and networks your business relies on, Digital experience solutions for your apps, people and infrastructure, Deliver uncompromised user experience from application to WAN to remote workspace, Deliver your applications and services without any disruptions, Gain unmatched visibility across the applications and networks that power hybrid work, Ensure optimized digital experiences across your Cisco solutions, Musings on all things Internet and Cloud Intelligence, Learn what's working, and what's breaking on the Internet in this weekly video podcast, Your hub for data-driven insights into the state of Cloud, SaaS and the Internet, Browse through our library of White Papers, Case Studies, eBooks, Infographics, Webinars and more to learn more about ThousandEyes and Digital Experience Monitoring, Attend a Live Demonstration of the ThousandEyes Platform. Please read our Privacy Statement and Website Privacy Statement for more information on how we use cookies. Vexus Fiber Availability Map Top areas served by state Coverage Texas 54.4% Louisiana 59.3% Mississippi 26.5% Cities Served Coverage Amarillo 66.1% Lubbock 48.2% Midland 54.8% Abilene 62.4% Other large cities covered by Vexus Fiber internet down cant run our business lubbock texas zip code 79412, Jeremy Stone 1 month ago They did say they have people working on it but no ETA. TYLER, Texas (KLTV) - A leading Texas and Louisiana fiber service provider has plans to expand to Tyler. The most frequently affected cities were: Lubbock, Abilene, Dallas, Amarillo, There were a total of 4 outages at Vexus. It should find the network problems and graph it for you. 2023 Google. Internet down Amarillo 79102, Johnathan C. 1 month ago This is going on one month now. In Person Make payments, return equipment, If you can get fiber, it is usually the best option for most people due to fast speeds and low lag. Please note, for your security account changes will not be made through this form. Fiber is available within 99.92% of Vexus's coverage footprint, and the average speed for fiber is 1,001 Mbps download and 1,001 Mbps upload. I have sent many tracerts and ping plots to them over the last year, they no longer communicate with me after the initial outage reports. When terminal nodes are identified in provider networks, or when application servers fail to respond as expected, their locations are visualized on the global map above in near real time, so you can always have an at-a-glance understanding of outages in the regions you care about. Our phone service delivers crystal-clear clarity to keep your business connected. The following charts show recent trends for global network connectivity as well as ISP, public cloud and collaboration app network performance. Cant load basic pages on weather apps or news 75702 Tyler Texas. Feel free to ask questions, talk about experiences, etc. A fiber-optic connection also makes for clear, reliable phone calls to local, national, and international phone numbers. Google Fiber. If you do not allow these cookies, you will experience less targeted advertising. And when the Sun Outages occur, they should only last a few minutes, ranging from 5 to 45 minutes. Click the Chat Now button on the bottom right of your screen to get started! A measurement-based study of Internet health, examining the various network infrastructures critical to modern content delivery, namely those belonging to ISPs, as well as cloud, CDN and DNS providers. I highly recommend these guys and there services. I've been waiting for 3 weeks for management to return my callSO SO many issues with the cable, representatives not writing the correct work orders, technicians disconnecting wrong equipmentmy bill went instead of down like I was told. Digital television programming at NTS Communications is comparable to what youll find at other providers. Located in Amarillo and video streaming services are constantly buffering in the evenings (4:00pm to 11:00pm). New and existing customers, please call or text800-658-2150. From identifying the root cause to assessing the scope of an impact, the following resources will help you better understand the various ways the Interneta best-effort networkcan go sideways. While the brand reviews on HighSpeedInternet.com are well researched and every attempt is made to keep the information up to date, limited access to relevant information may cause. "A city's high-speed broadband infrastructure will be as important in this century as roads and bridges were in the last century," said Mayor Jeffrey Hall of Alexandria. 79107 Amarillo 2nd time there has been an outage without any explanation, next time I will just be switching services again. Their services focus on fiber-optic technology, setting them apart from DSL and cable providers in the area. The Internet Outages Map surfaces outage events across 75+ of the top SaaS applications as well as major consumer applications based on telemetry collected from thousands of global vantage points connecting to these applications. The speeds are fiber fast to Lubbock but slow everywhere else on the backbone. Assistance via call can be received if the internet connection goes offline. Click here to find the store nearest you. Press J to jump to the feed. It also operates Vexus Fiber in Texas and Louisiana, deploying a high-quality fiber network that passes more than 70,000 homes and businesses. Investments like this further advance the region and state in making broadband for everyone a reality. Amazing features include: Cloud DVR - With 500 hours of recordings * 5 Simultaneous streams. If youre looking for fiber-optic Internet, phone, or television service in Texas and the surrounding areas, NTS is a provider to consider. 28 days ago. The Internet Outages Map is an at-a-glance visualization of global Internet health over the last 24 hours, showing the frequency of Internet outages and service outages as seen across ISP, public cloud and edge service networks, as well as top business SaaS and consumer application providers. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. Using two different Wifi 6 and Wifi AC routers gives very similar results with an excellent in home signal strength connections. Vexus caters to more mid-sized cities like Pineville, and that's why I see their business model being very successful. that's not a business they're really set up for. The most frequently affected cities were: Lubbock, Austin, Big Spring, Houston, Dallas, There were a total of 3 outages at Vexus. Not in Abilene but do yall have great speeds in the morning/afternoon (900+) and then complete trash (5 mbps) in the evening? 2. Need help with your Vexus Service? The developer provided this information and may update it over time. Vexus TV is a streaming TV service available exclusively to Vexus Fiber High-speed Data customers. Read the FAQ to get more detailed information on how we report outages and where this data comes from. Keep it clean! Thanks to Vexus I can no longer worry about missing channels or outages preventing me from watching local news or my favorite network shows. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. Created Jul 11, 2021 61 Members 1 Online r/VexusFiber Rules 1. I just got a text there's an outage in the area, but mi e is still working. Vexus also offers Fiber connection, WiFi, TV, Phone and Business internet services. In additional to internet service, Google Fiber also offers television and online storage through Google Drive. Our local cable provider was taken over by Vexus last year which made perfect sense for me to choose Vexus for my service. The mission at Vexus is simple; to strive to be the premier Internet and application provider in West Texas & Southeastern Louisiana with next generation engineering and customer care. Our local support team is here to help. ThousandEyes brings together experts and leaders in Internet and application delivery to discuss topics related to the health and state of the Internet. LUBBOCK, Texas, May 17, 2021 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, announced that it is bringing its 100% fiber-to-the-home network to the city of Tyler,. 51: The Microsoft Outlook Outage, Explained, Ep. Create an account to follow your favorite communities and start taking part in conversations. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. No politics 3. Vexus Fiber Contact:Kyle Alcorn 573-481-2732, Pamlico Contact: Stuart Christhilf 704-404-7150, Oak Hill Contact: Dawn Dover 917-349-5621, Cision Distribution 888-776-0942 Vexus Fiber offers Fiber Internet to Communities in Texas and Louisiana. Choose from one of our most popular packages to keep your entire home connected and moving at the speed of light. Glad Im not the only one. "We are excited our residents will have increased options for access to high-speed broadband in our community. Blazing-Fast Fiber Internet will keep your home or business running at the speed of light. "With Vexus, residents can now enjoy high-tech internet with the same reliability and speed enjoyed by those in large metro areas.". Contact Information Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. As a technology leader in the industry,. They have a very large problem and instead of fixing it, they keep expanding into other areas making everything worse. Have been streaming all night no problem. Can you give me an estimate of when it should be restored? Is fine for me over by Tradewind. How we're responding to COVID-19. EVANSVILLE, Ind.-- ( BUSINESS WIRE )--Metronet, the nation's largest independently owned, 100 percent fiber optic network provider, today announced . If you do not allow these cookies then some or all of these services may not function properly. I can't use the internet over wi-fi in the evening without slowdown and extreme buffering. The Internet Outages Map leverages aggregated network telemetry data from ThousandEyes' global vantage points to detect network outage events taking place across ISP, public cloud and edge service networks like CDNs, DNS and SECaaS. Network outages and application outages are algorithmically detected based on billions of measurements to hundreds of apps and services crossing thousands of Internet Service Providers each day. 79118 2nd outage in under 2 week this is unacceptable nothing from anyone at vexus to let me know what's going on either, King 1 month ago Abilene 79601. Should never have switched to Vexus.Amarillo 79106, MATTHEW 3 weeks ago Here at Vexus our Customer Support is available 24/7. Another high-speed option is fiber-optic access, which goes all the way up to 10 Gbps. Order Now Sign Up: 877-407-3224 My Account. Get more from your internet. Vexus is a reliable internet service provider in the US. Yes, on WiFi in the evening drops to 2Mbps. These cookies enable the website to provide enhanced functionality and personalization. Our local support team is here to help. With Vexus Fiber services, youll experience a whole new way of keeping your home connected and your family entertained. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Be nice! Vexus Fiber is a premier provider of Fiber Internet, Voice and Video services to both residential and business customers in regions of West Texas, North Texas and Southeastern Louisiana.. ThousandEyes Internet experts analyze the current state of global Internet health, noteworthy outages and more. Moderators Moderator list hidden. Typically, residents will receive communication via email and mail about activity in their neighborhood 30 days prior to construction. It's been over a year since then, and broadband customers are told they'll soon have another option with Vexus Fiber announcing plans for a 100% fiber network in Lake Charles, Westlake and Sulphur. About this app. It's advertised on their website that you can "Watch TV, anywhere." Headquartered in Texas, NTS Communications is an established ISP that serves communities throughout Texas, Louisiana, New Mexico, Oklahoma, and Mississippi. outages six months later. I appreciate it! Join. Gu. When typing in this field, a list of search results will appear and be automatically updated as you type. National Geographic, Esri, Garmin, HERE, UNEP-WCMC, USGS, NASA, ESA, METI, NRCAN, GEBCO, NOAA, increment P Corp. They may be set by us or by third party providers whose services we have added to our pages. Get the best in home entertainment with over 260 of the most popular channels. We are proud to announce thatNTS Communications has become, Crystal-Clear Connections to keep you Connected to Friends and Family. Learn More AMAZING TV Get the best in home entertainment with over 260 of the most popular channels. Additionally, Vexus plans to hire local management, sales, and technical and customer service professionals to support the area. "One thing I have learned about the telecommunications industry is that it is constantly changing, and Vexus seems to be the kind of company that has the personnel and the desire to meet those ever-changing demands. 2023 Downhunter.com | Privacy Policy | Imprint, There were a total of 11 outages at Vexus. Great company and great people. I have called and their phone number isnt working. Business phone services and conferencing services can be adjusted to the size and needs of your business. I enjoyed dropping off their equipment last week, just awful service and customer support. With a 100% pure fiber connection brought directly to your home, the reliability and stability is unmatched. Joe Kenneally 1 month ago Starting to think I shouldve taken the 6 free months Suddenlink offered. LUBBOCK, Texas, Feb. 25, 2022 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, Louisiana and New Mexico announced it is bringing its 100% fiber-to-the-home network to the cities of Alexandria and Pineville. Most outage messages come from: + . Service was up and running for like 30mins and now down again, Hoss 1 month ago Make payments, return equipment, and more at one of our stores. Vexus Fiber plans to begin construction later this year and connect nearly 25,000 homes and businesses to its 100% fiber network. You can also find Vexus Fiber in Louisiana, Mississippi, and many others. They help us to know which pages are the most and least popular and see how visitors move around the site. BY PHONE New and existing customers, please call or text 800-658-2150. Vexus Fiber plans to begin construction by the end of the year and connect nearly 175,000 homes and businesses to its 100% fiber network. 01/23/2023. To get fiber service at your home, your fiber internet company must install specific fiber internet boxes off of which you can connect your fiber modem and router. Google Fiber Help. Now that Vexus has taken over the outages continue. This service is currently only available in Texas and Louisiana. Review 4. Learn more. Would that be a bad idea? Reliable high-speed internet availability is beneficial for quality businesses, education, healthcare, communications, and much, much more. In many ways, the Internet has become the new enterprise backbone. Laurene Estenson. Whatever it is, it's all over the state. Amarillo 79106, J 1 month ago At Vexus, we keep our customers connected at home with a phone service that comes with the most popular calling features. "Vexus Fiber continues to demonstrate there is extensive demand for a new alternative broadband provider as evidenced by its accelerating 25% organic growth rate," said Art Roselle of Pamlico Capital. Which you cannot. If the problem persists one can directly report any outages. 79601 Abilene Internet out since last night around 9pm. One can speed test via the tool available on the website. Our local support team is here to help. Has been slow for about a month now. Application outages are events during which multiple global vantage points are unable to reach or receive an error message from an application's servers. Safety starts with understanding how developers collect and share your data. Vexus is a reliable internet service provider in the US. For Construction Information Click Here. It will introduce more than 40,000 residents and businesses to its symmetrical multi-gigabit speed internet service that Vexus tells us will provide . 2. Regulatory. Get FIRST MONTH FREE! Over 260 Popular Channels Including Local Networks, Voice Remote with Universal Search brings you the Best Entertainment, Cloud DVR Lets You Watch Your Recorded Shows Anytime, Anywhere, Enhanced 911 Service to Provide Peace of Mind When You Need it Most, Unlimited Local and Long-Distance Plans plus International Calling. I was just told that I'd have to pay $1 now and $46 a month to have help with my (PAYED FOR) Internet outage. We are pleased to partner with Vexus Fiber to bring this vital service to the citizens of the Louisiana Central region," said Larkin Simpson, Executive Vice President of Louisiana Central, the regional economic development organization. High-speed fiber-optic Internet is the specialty at NTS, and its not widely available through other Internet service providers. We have a tech come out last week that was sure the problem was addressed on our EMS. Pulse Update Ep. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Yeah, it's been down for me since right before 9pm. The most frequently affected cities were: Dallas, Houston, There were a total of 6 outages at Vexus. Today no connection. 79106 Amarillo Internet down again, 3 times in less than 6 months, juan 1 month ago ", This expansion is financed through existing Vexus Fiber investors, Pamlico Capital and Oak Hill Capital, who have agreed to invest additional equity as part of their ongoing commitment to Vexus' growth and the communities they serve. At Vexus, we serveboth residential and business customers in LUBBOCK and surrounding areaswith Fiber-Optic Internet, Digital TV andPhone Service, all delivered over a pure fiber network. The most frequently affected cities were: Kirksville, There were a total of 3 outages at Vexus. By signing up, you agree to our Terms of Use and Privacy Policy, Highspeedinternet.com on Facebook Highspeedinternet.com on Twitter, Details about brand prices, speeds, and other features may not be readily available for all brands and are always subject to change. Vexus Fiber will fully fund the network providing residents and businesses with symmetrical multi-gigabit speed internet service. Contact us by filling out the form below. Community. | Change Settings. High latency lots of buffering. This is why your speed tests they have you run look fast as they default to their server over fiber. Change the speed test server to just about anywhere else and watch what happens3mbps download speeds and 300mbps uploads are common with pings in the 60 to 100ms range. Theyre faster and cheaper than suddenlink or whatever they call themselves this month. Because we respect your right to privacy, you can choose not to allow some types of cookies. June 01, 2022 09:02 AM Eastern Daylight Time. As a technology leader in the industry,. Getthe best Internet connection in townwith Vexus blazing-fast fiber Internet! If you are currently experiencing an issue with your Vexus Service, please fill out the form below to report a trouble ticket online.